A Few Words

About Us

Leading Company

Primera

Primera is the premium and global concierge solutions and services provider. We help you shape loyal employees and customers and thus, in a way help you to augment your brand. We are your ‘Partners in Progress’. We offer strategic solutions that offer extensive value to your employees and customers through our tailor made programs. Our programs are best fit for your business needs and plug in well with your existing HR vision and budgets.

 

Our Support staff is assisted with Multi-platform Access Technology and our coalition with global concierge community ensures delivery of services beyond your expectations and converts every transaction into an experience. We are committed to your brand and help you have happy and loyal customers and workforce.

We deliver a wide bouquet of services right from Running Errands to Government job, Entertainment to Leisure Holidays and from the Real estate to Business Services.

We deliver services through complete, hassle free and easy-to-use technology platform that is unique in the industry.

We also take help of our network and ground staff that operates 24×7 and provides you efficient solutions in order to strengthen your bond with your most precious assets: your employees and customers.

At Primera, we follow a consultative approach to design tailor-made loyalty programs for your employees and customers. These solutions are delivered onsite through professionally trained hospitality executive who possesses consummate domain knowledge.

We today work with most of the industry majors across diverse domains and provide them a solution focusing on productivity, brand enhancement, profitability, customer and employee loyalty.

Leading Company

We help our clients

Attract and retain loyal

Attract and retain loyal and committed employees by addressing the real issues related to productivity, retention and stress.

Encourage Customers

Encourage most of the customers to engage positively with your brand by offering them with integrated benefits.

Customer Satisgaction

Increase in customer expenditure, satisfaction and employee loyalty, retention.

Help to enhance image

Develop tailor-made programs, events and experiences that will help you enhance the image of your organization.

Set your brand

Set your brand or organization as a clear distinguisher in the market and help to set up a positive image.

A Few Words

About Us

Affordability

Our solutions are cost effective and plug in well into your HR budget

Deals and Benefits

Primera brings in exclusively designed deals and benefits from its 300 plus partners across the country

Service delivery

We follow impeccable delivery standards ensuring that customers receive premium services.

Primera Vision

We at Primera believe that excellent customer service is the key to success. Our vision is to provide exceptional facilities to the customers with pioneering solutions, brilliant employees and distinctive expertise in order to become the top Corporate Concierge Provider. We are technology driven, secure, and scalable service provider in the industry.

Collaborating with Primera will give you the freedom to choose from a wide range of corporate and domestic services with the highest of the standards. We thrive hard to create and nurture strong relationships with our customers by providing them with top-notch concierge solutions.

We are deeply committed towards looking after our customers’ needs and know how to prioritize what is important and do the right thing.

our solution

We are leading Employee and Customer Loyalty solution provider. Employees and Customers are the two most valuable treasures for any organization. At Primera, our main goal is to contribute to our customer’s lives by servicing them around the clock, all through the year and help them improve. Our services provide an image elevation to your brand. We come with the required expertise and experience that can convert a routine transaction into a memorable experience. This is possible only through a professionally well managed personal assistance service, which is ideally suitable to meet lifestyle and business needs of clients and employees. We facilitate them using our ‘Multichannel Platform’ comprising of Onsite Concierges, Mobile Applications, Self Help Wen Portal and our 24×7 Contact Center. WHAT? WHEN? WHY? These everyday essentials are all answered by our concierge staff who are selectively recruited, professionally trained and basically pleasant people. We use concierge as a tool and build engagement programs that are tailor made and considering the ethos of your organization which plugs in well with your budgets. Consider you job done as long as it is legal and ethical and we add our flavor of personalization to it! We provide a technology tool for you, which keeps you updated at all points and makes your work hassle-free, effortless and joyful  for the first time and every time! It’s a Promise We Make! The real challenge today is to position your brand with the customers and enhance their loyalty and thus, bend them to spend for your product or services. We achieve this by delivering lifestyle service beyond customer expectations and converting every transaction into an experience for them. All this is 100% personalized by your brand name.

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