A few words
Primera is the premium and global concierge solutions and services provider. We help you shape loyal employees and customers and thus, in a way help you to augment your brand. We are your ‘Partners in Progress’. We offer strategic solutions that offer extensive value to your employees and customers through our tailor-made programs. Our programs are best fit for your business needs and plug in well with your existing HR vision and budgets.
Ease OF use
How do we deliver? It is a most common question asked to us by our customers. We provide a Multi channel Access Mechanism. Pick one of the methods most suitable for your business needs.
An implant client facility ensures the fulfillment of employees and customers requests. Our concierge support staff is well reinforced by the back office team and ground staff to coordinate different activities. Additional support is provided through a Relationship Manager, who supervises different activities like individual request fulfillment and overall coordination between different activities of the customers.
Clients can access our subscription-based web portal and use a wide range of services and avail benefits available online. We also provide assistance through mobile-friendly apps. www.primeraonline.com is our proprietary technology platform, which is available exclusively for the customers and employees.
Chat with our support staff online and take recommendations on different services and products.
Drop in a mail and we shall connect with you to take your tasks ahead.
We are available on call. Just reach out to any support staff and place your order. Just sit back and relax! Consider your tasks done.
Meet our concierges
We recruit some of the highly trained, hospitality background candidates who come with the real life concierge experience and are passionate to meet and serve people and deliver beyond their expectations. Our Concierges comes with the expertise and experience and possesses strong zeal towards customer service and satisfaction
What Our Clients Say?
The primera way
We help business houses to connect to their most valuable assets Employees and Customers through insights and engagements.