Original And Creative In Thinking

Premium and global concierge solutions

A few words

Primera

Primera is the premium and global concierge solutions and services provider. We help you shape loyal employees and customers and thus, in a way help you to augment your brand. We are your ‘Partners in Progress’. We offer strategic solutions that offer extensive value to your employees and customers through our tailor-made programs. Our programs are best fit for your business needs and plug in well with your existing HR vision and budgets.

This is What We Do

Services

PRIVATE
MEMBERSHIP

You want to plan an important event or trip or carry out important domestic work, but your busy schedule is not allowing you to do so? Do not worry!

Employee
Loyalty

Our services can help you address real time issues related to employee productivity, retention and stress.

PRIMERA SERVICES

CUSTOMER LOYALTY

At Primera, we allow you to cross the boundaries of your core service offerings and touch the lives of all your customers.

EMPLOYEE ENGAGEMENT

In today’s super-fast world, every individual wish to climb the ladder of success.

Ease OF use

How do we deliver? It is a most common question asked to us by our customers. We provide a Multi channel Access Mechanism. Pick one of the methods most suitable for your business needs.
Onsite

An implant client facility ensures the fulfillment of employees and customers requests. Our concierge support staff is well reinforced by the back office team and ground staff to coordinate different activities. Additional support is provided through a Relationship Manager, who supervises different activities like individual request fulfillment and overall coordination between different activities of the customers.

Online

Clients can access our subscription-based web portal and use a wide range of services and avail benefits available online. We also provide assistance through mobile-friendly apps. www.primeraonline.com is our proprietary technology platform, which is available exclusively for the customers and employees.

Chat

Chat with our support staff online and take recommendations on different services and products.

Email

Drop in a mail and we shall connect with you to take your tasks ahead.

Call us

We are available on call. Just reach out to any support staff and place your order. Just sit back and relax! Consider your tasks done.

Meet our concierges

We recruit some of the highly trained, hospitality background candidates who come with the real life concierge experience and are passionate to meet and serve people and deliver beyond their expectations. Our Concierges comes with the expertise and experience and possesses strong zeal towards customer service and satisfaction

100+

Concierge Executives

24/7

Available round the clock

22 Cities

PAN India Presence

10000+

Registered Happy Customers

Visionary Clients

What Our Clients Say?

Hi Sonal, a quick thank you note for arranging our hotel booking at Cuffe Parade. We were upgraded to a wonderful suite and my parents stayed in an interconnected room, which was perfect… and breakfast was a proper brunch, one of the best breakfasts we’ve ever had.
I’ve been really impressed with the service from Primera… I love how quickly they respond to my emails and how they always go that extra step for me. For any domestic support these guys are best. Highly recommended.
I’ve been with Primera for just over a year now, having moved from another concierge company. They’re fast to respond, do exactly what you ask of them and more… the service levels are excellent.

The primera way

We help business houses to connect to their most valuable assets Employees and Customers through insights and engagements.

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